Privacy Policy
Last updated: May 25, 2025
1. Introduction
At Ethereal, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website and make purchases through our WooCommerce-powered online store.
2. Information We Collect
When you visit our website or make a purchase, we may collect:
- Name and contact information (email address, phone number, billing/shipping address)
- Order information and transaction history
- Payment information (processed securely through our payment processors)
- Account preferences and communication preferences
- Device information and browsing data
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate about your purchases and provide customer support
- Send order updates and shipping notifications
- Improve our website and services
- Comply with legal obligations
4. Data Security
We implement appropriate security measures to protect your personal information. Our WooCommerce store uses SSL encryption for all transactions, and we regularly update our security protocols.
5. Cookies and Tracking
Our website uses cookies to enhance your shopping experience. These cookies help us remember your cart items, preferences, and provide a smoother checkout process.
6. Third-Party Services
We use trusted third-party services for payment processing, shipping, and analytics. These service providers have their own privacy policies and handle your data according to their terms.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Export your data
8. Contact Us
For privacy-related inquiries, please contact us at:
Email: contact@etherealbd.com
Phone: +8801747-236093
9. Updates to Privacy Policy
We may update this privacy policy periodically. The latest version will always be posted on our website with the effective date.